John Lewis Contact Number: 0345 604 9049

Contact John Lewis customer services by calling their local-rate UK phone number 0345 604 9049.

 

John Lewis Customer Services – 0345 604 9049

Phone the John Lewis customer services team by calling their 0345 604 9049 contact number. Dedicated John Lewis advisors on their 0345 604 9049 helpline will be able to help you with your enquiry about a product that you have bought from a John Lewis store and to change an order that you made on johnlewis.com. 0345 604 9049 is also the main general enquiries phone number for John Lewis, so if you aren’t sure of which John Lewis department you should contact then please use this number. 0345 604 9049 is open seven days a week from 7am until midnight, and is charged at normal UK local call rates.

 

John Lewis Technical Support – 0330 123 0106

Contact John Lewis Technical Support advisors by calling their troubleshooting phone number 0330 123 0106. If you are experiencing technical difficulties with a John Lewis electrical product which you recently purchased or you need advice on how to work a John Lewis appliance or technical product then you should phone 0330 123 0106. Alternatively if you have purchased a large applicance from John Lewis and you would like your new appliance to be installed for you and your old white goods appliance removed then please phone their dedicated applicance helpline 0345 604 8835. These John Lewis Technical Support helplines are open 8am-9pm Monday-Friday, 8am-8pm Saturday and 10am-6pm Sunday.

 

my John Lewis – 0345 610 0312

Phone customer service advisors for my John Lewis by calling their local-rate contact number 0345 610 0312. my John Lewis is the membership card and loyalty scheme service for John Lewis stores so you should therefore call 0345 610 0312 if you have an query about missing my John Lewis points or if you are having problems logging in to your my John Lewis online account. You should also phone 0345 610 0312 if you suspect someone has been fraudulently using your my John Lewis account or to get a replacement my John Lewis membership card. 0345 610 0312 is open 8am-9pm Monday-Friday, 8am-8pm Saturday and 9am-6pm Sunday.

 

Gift List Guest Line – 0345 602 5323

Phone the John Lewis Guest Line on their 0345 602 5323 contact number for support and advice about a John Lewis Gift List. As part of their extensive range of wedding & event services John Lewis run a Gift List package, where individuals and couples can select a range of John Lewis products that they would like as gifts for guests to then purchase. If you are having technical difficulties with the John Lewis Gift List website, or you wish to make a gift list purchase over the phone then call their 0345 602 5323 contact number. The John Lewis Guest Line is open 8am-8pm on weekdays, 8am-6:30pm on Saturdays and 10am-5pm on Sundays.

 

John Lewis Partnership Card – 0845 300 3833

Contact the customer services department for John Lewis Partnership Card by calling their 0845 300 3833 phone number. If you are having difficulties making repayments to your John Lewis Partnership Card, if you believe someone has been using your John Lewis Partnership card fraudulently or if you think you are missing points on your Partnership Card then please call 0845 300 3833. If you are a new John Lewis customer and you want to sign up for a John Lewis Partnership Card then you should instead call their dedicated card application helpline 0345 300 3830. However if you are an existing customer and you want to report and replace a lost/stolen John Lewis Partnership Card then call their 0800 015 0914 lost/stolen cards phone number for free.

 

Complain to John Lewis – 0345 602 5329

Contact John Lewis to make a complaint by calling their dedicated stores complaints phone number 0345 602 5329. As well as calling 0345 602 5329 you can also go into the John Lewis store that your complaint is about and ask to complain directly to the store manager. Alternatively if your complaint is about the johnlewis.com website then please phone their 0345 604 9049 contact number, or if your complaint is regarding an electrical or technology product offered by John Lewis then contact a technical support complaints advisor on 0330 123 0106. You can also write a complaint to John Lewis by using the postal address specific to the John Lewis department that you wish to send your letter of complaint to, please use our list of official John Lewis postal addresses below.

John Lewis complaints postal addresses

John Lewis Store Complaints

johnlewis.com Complaints

John Lewis Technical Complaints

Customer Relations Department,
John Lewis,
PO Box 3586,
Glasgow,
G73 9DW,
United Kingdom.
Customer Relations Department,
johnlewis.com,
Selectapost 57,
Sheffield,
S97 3GL,
United Kingdom.
Customer Relations Department,
John Lewis,
PO Box 729,
Exeter,
EX1 9QZ,
United Kingdom.

If you feel that John Lewis have not dealt with your complaint in a satisfactory manner you can then escalate the complaint by contacting the Head of John Lewis Customer Services by email [email protected] or by writing to their official postal address:

Head of Customer Service,
John Lewis,
171 Victoria Street,
London,
SW1E 5NN,
United Kingdom.

If your John Lewis complaint remains unresolved after this stage you can then take your John Lewis complaint to an independent alternative dispute resolution (ADR) scheme to independently review your complaint. Please click on this official link to the Online Dispute Resolution platform in order to independently review your John Lewis complaint: http://ec.europa.eu/odr.

 

John Lewis International Helpline – +44 1698 54 54 54

Contact John Lewis from outside the UK by calling their international +44 1698 54 54 54 phone number. This is an overseas general enquiries phone number for all of John Lewis’ products and financial services, so if you are on holiday or based overseas and you wish to contact John Lewis then you should call +44 1698 54 54 54. Please be aware that calling +44 1698 54 54 54 from overseas will cost more than UK-UK calls to other John Lewis customer service phone numbers and that the exact cost will depend on which country you are calling John Lewis from.

 

John Lewis Broadband – 0800 022 3300

Phone John Lewis Broadband customer services for free by calling their freephone 0800 022 3300 contact number. If you are an existing John Lewis Broadband customer you can call their helpline for technical support with your broadband service and to upgrade or change your John Lewis Broadband package. You can also phone 0800 022 3300 to enquire about the different broadband packages that John Lewis offer and to join John Lewis Broadband. The John Lewis Broadband helpline is open seven days a week from 9am to 6pm, however please note these opening times may be affected on bank holidays.

You can also email John Lewis for support with your Broadband service, to enquire about joining John Lewis Broadband or to send a complaint about your John Lewis Broadband service by going to their official online help portal https://portal.johnlewisbroadband.com/contact-us/contact-member.html. Furthermore you can also write to John Lewis with regards to your John Lewis Broadband service by using this official post address:

John Lewis Broadband,
The Balance,
2 Pinfold Street,
Sheffield,
S1 2GU,
United Kingdom.

 

John Lewis Insurance Phone Numbers

John Lewis offer a range of insurance policies for different purposes such as home insurance, travel insurance and car insurance. Phone numbers for all of the insurance packages that John Lewis offer can be found in this section, as well as insurance helpline opening times and online contact options for John Lewis Insurance. All 0800 phone numbers including John Lewis Insurance 0800 numbers are free to call from all UK-registered phones. Calls to John Lewis’ Insurance 01, 02 and 03 phone numbers are charged at local call rates, therefore landline calls to these John Lewis insurance phone numbers will cost a variable per-minute rate plus a standard call setup fee which is determined by your landline provider. Calling an 01, 02 or 03 John Lewis Insurance phone number will be free from mobile phones if you use your free inclusive minutes to make the call, please check with your mobile provider for full details about charges to John Lewis 01, 02 and 03 phone numbers as mobile calls to John Lewis will cost substantially more than equivalent landline calls to John Lewis Insurance numbers if you do not use these free minutes.

 

John Lewis Home Insurance – 0330 102 2742 or 01422 501 076

Contact John Lewis Home Insurance by calling their national 0330 102 2742 phone number or their local Halifax office number on 01422 501 076. If you are unsure of which John Lewis Home Insurance phone number you should call, if you are having difficulties managing your John Lewis Home Insurance payments or if you simply want information on the range of different home insurance packages which John Lewis offers then you should phone either 0330 102 2742 or 01422 501 076. Please see the helpful list of John Lewis Home Insurance phone numbers and helpline opening times that we’ve provided below to help you contact the home insurance department you need, such as claims and home emergency helplines.

Helpful List of John Lewis Home Insurance Phone Numbers

John Lewis Home Insurance Department
Phone Number
Opening Times
Customer Services 0330 102 2742 or 01422 501 076 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Get a John Lewis Home Insurance Quote 0330 102 2488 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Make a John Lewis Home Insurance Claim 0330 102 2749 or 01422 501 077 8am-8pm Monday-Friday and 9am-5pm Saturday
John Lewis Home Emergency Helpline 0330 102 2750 or 01422 501 079 8am-8pm Monday-Friday and 9am-5pm Saturday
Home Insurance Renewals 0330 102 2742 or 01422 501 123 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday

You can also contact customer service advisors for John Lewis Home Insurance online by using their official email address https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-home-service-team1.html.

 

John Lewis Specialist Home Insurance – 0800 916 6880

Contact a dedicated John Lewis Specialist Home Insurance advisor for free by calling their 0800 916 6880 phone number. As well as their standard home insurance policies John Lewis offer a range of more specialised home insurance packages for large homes, homes with highly expensive valuables and non-standard properties such as thatched homes. You should call 0800 916 6880 for information on John Lewis Specialist Home Insurance policies and whether these policies provide the right home insurance cover for your property. The full list of John Lewis Specialist Home Insurance phone numbers and their respective opening times are available in the table below.

Phone Numbers for John Lewis Specialist Home Insurance

Department
Phone Number
Opening Times
Customer Services & Get a Specialist Home Insurance Quote 0800 916 6880 8am-6pm Monday-Friday and 9am-1pm Saturday
Make a John Lewis Specialist Home Insurance Claim 0800 916 6890 9am-5pm Monday-Friday, closed on weekends
John Lewis Specialist Home Emergency Helpline 0330 134 8166 or 01412 402 992 8am-8pm Monday-Friday and 9am-5pm Saturday

Furthermore you can email John Lewis Specialist Home Insurance for information about their policies and for customer service advice by using their official message portal: https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-specialist-home-service-team.html.

 

John Lewis Car Insurance – 0345 610 0355 or 01782 875 521

Phone John Lewis Car Insurance advisors by calling their 0345 610 0355 contact number or call their 01782 875 521 customer service helpline. You should call these phone numbers if you are having difficulties making the payments on your John Lewis Car Insurance policy, if you are unsure of which car insurance department to contact or if you want more information about the available John Lewis Car Insurance policies. Please see our detailed list of John Lewis Car Insurance phone numbers for full details on how to contact John Lewis to make a car insurance claim or for emergency breakdown assistance.

John Lewis Car Insurance Contact Numbers

Department
Phone Number
Opening Times
Car Insurance Customer Services 0345 610 0355 or 01782 875521 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
John Lewis Car Insurance Claims 0345 610 0360 or 02380 352 941 24 hours a day, seven days a week
John Lewis Breakdown Assistance 0345 610 0366 or 01782 875 543 24 hours a day, seven days a week
Get a John Lewis Car Insurance Quote 0800 916 6815 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
John Lewis Car Insurance Windscreen Claims 0345 610 0361 or 01234 849 598 24 hours a day, seven days a week

If you would prefer to send your car insurance query to John Lewis by email then please use their official car insurance online contact portal at: https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-car-service-team.html.

 

John Lewis Pet Insurance – 0330 102 2745 or 01422 501 069

Contact the team of John Lewis Pet Insurance advisors on 0330 102 2745 or phone their local-rate 01422 501 069 number. John Lewis offers pet insurance policies for a variety of pet species so you should call these dedicated pet insurance helplines for information about these available policies, if you want to manage your John Lewis Pet Insurance payments or to change your pet insurance policy. The full list of John Lewis Pet Insurance phone numbers has been provided for you here to assist you in contacting John Lewis Pet Insurance advisors as quickly as possible.

Full list of John Lewis Pet Insurance Phone Numbers

Pet Insurance Department
Phone Number
Opening Times
John Lewis Pet Insurance Customer Services 0330 102 2745 or 01422 501 069 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Get a John Lewis Pet Insurance Quote 0330 102 2490 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Make a Claim 0330 102 2756 or 01422 501 070 8am-8pm Monday-Friday and 9am-5pm Saturday
24 Hour Vetfone Helpline 0800 316 7119 24 hours a day, seven days a week, 365 days a year

Email John Lewis Pet Insurance advisors by going to https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-pet-service-team1.html which is their official pet insurance online contact portal.

 

John Lewis Travel Insurance – 0345 111 0030 or 01782 875 400

Phone John Lewis Travel Insurance advisors on their 0345 111 0030 contact number or their local 01782 875 400 helpline. Dedicated John Lewis Travel Insurance advisors will help you with managing your travel insurance payments or help you to cancel your John Lewis Travel Insurance policy if you are now unable to travel. We have helpfully provided you with all of John Lewis’ Travel Insurance phone numbers below, including international emergency and advice helplines. Please note that calling these John Lewis phone numbers from abroad will usually be more expensive than calls made to John Lewis within the UK, and the exact call rates will depend on which country you are calling John Lewis from.

Full list of John Lewis Travel Insurance Phone Numbers

John Lewis Travel Insurance Department
Phone Number
Opening Times
Travel Insurance Customer Services 0345 111 0030 or 01782 875 400 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Get a Travel Insurance Quote 0800 953 2552 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday
Make a Claim on your John Lewis Travel Insurance policy 0345 123 1160 or 02380 352 796 24 hours a day, seven days a week
John Lewis Travel Emergency Helpline +44 238 064 4633 24 hours a day, seven days a week, 365 days a year
John Lewis Travel Advice Line +44 345 122 8936 24 hours a day, seven days a week

You can email advisors for John Lewis Travel Insurance enquiries by going to their official web contact page here https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-travel-service-team1.html.

 

John Lewis Wedding & Event Insurance – 0330 102 2747 or 01422 501 072

Contact John Lewis about their Wedding & Event Insurance policies by calling their 0330 102 2747 phone number or alternatively you can call their 01422 501 072 helpline. Call these Wedding & Event Insurance phone numbers for information about the cover their policies provide, such as if a supplier fails to turn up or a member of your party falls ill. You should also call 0330 102 2747 or 01422 501 072 to change your John Lewis Wedding or Event Insurance plan, for example to add transport and attire to your policy. If you are looking to get a John Lewis Wedding & Event Insurance quote then please phone 0330 102 2492 or to make a claim on your John Lewis Wedding or Event Insurance policy then please call either their 0330 102 2759 or 01422 501 073 contact numbers. To email John Lewis about your Wedding or Event Insurance policy then go to their official email webpage at https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-event-service-team.html.

 

John Lewis Life Insurance – 0345 602 9199 or 0345 600 3122

Phone John Lewis Life Insurance advisors on 0345 602 9199 if your policy starts with ‘Q3’ or call their 0345 600 3122 contact number if your life insurance policy starts with ‘F1’. John Lewis Life Insurance advisors on these helplines can help you manage your John Lewis Life Insurance payments and provide you with information about your particular life insurance policy. You should also call 0345 602 9199 or 0345 600 3122 if you want to make a claim on a John Lewis Life Insurance policy. If you are a new customer and you want to take out a new John Lewis Life Insurance policy then you should phone 0800 916 6840 for free instead. Moreover you can email the John Lewis Life Insurance team by following this link https://www.johnlewis-insurance.com/homepage/customer-services/contact-our-life-service-team.html to their official online help page.

 

John Lewis Foreign Currency & International Payments – 0330 123 3396

Phone John Lewis Foreign Currency & International Payments advisors by calling their local-rate 0330 123 3396 phone number. John Lewis advisors on 0330 123 3396 will be able to provide assistance in placing an order for foreign currency and help you to make an international payment to a non-UK bank account. You can also email the John Lewis foreign currency team here [email protected] and you can send an email to John Lewis about an international bank payment by using their official email address [email protected].

 

Full list of John Lewis Phone Numbers

John Lewis Department

Phone Number

John Lewis Customer Services 0345 604 9049
John Lewis Technical Support 0330 123 0106
my John Lewis 0345 610 0312
Gift List Guest Line 0345 602 5323
John Lewis Partnership Card 0845 300 3833
John Lewis Complaints 0345 602 5329
John Lewis International Helpline +44 1698 54 54 54
John Lewis Broadband 0800 022 3300
John Lewis Home Insurance 0330 102 2742 or 01422 501 076
John Lewis Specialist Home Insurance 0800 916 6880
John Lewis Car Insurance 0345 610 0355 or 01782 875521
John Lewis Pet Insurance 0330 102 2745 or 01422 501 069
John Lewis Travel Insurance 0345 111 0030 or 01782 875 400
John Lewis Wedding & Event Insurance 0330 102 2747 or 01422 501 072
John Lewis Life Insurance 0345 602 9199 or 0345 600 3122
John Lewis Foreign Currency & International Payments 0330 123 3396

 

Other John Lewis Contact Options

Online

John Lewis runs a comprehensive online contact page that allows you to send detailed enquiries and comments to John Lewis via email, to access this service go to their official https://www.johnlewis.com/contact-us website.

 

In-store

To contact John Lewis in any of their 49 UK stores then please use their official store locator at http://www.johnlewis.com/our-shops where you can search for your nearest John Lewis store by entering your postcode or by choosing from a list of John Lewis stores.

 

Write to John Lewis

You can write to John Lewis by sending your postal enquiry or feedback letter to their official main post address:

Customer services,
johnlewis.com,
Selectapost 57,
Sheffield,
S97 3GL,
United Kingdom.

 

John Lewis Social Media

You can contact John Lewis on any of their official social media pages by following these helpful John Lewis social media links which we’ve provided here for you: